Shipping & Returns

Shipping

 Postage or courier services are available for delivery Australia wide and associated charges will be calculated during the checkout procedure.  Charges are calculated according to the size and weight of your items, and delivery location.

Goods are normally despatched within one business day of your payment being cleared.  Please allow an additional 3-5 days for delivery outside the Brisbane metropolitan area.  We will contact you if there are any expected delays.

Pick up is available at our Richlands store. All Click and Collect orders must be pre-paid. Customer will be notified by email when an order has been processed and is ready to be picked up. Orders can not be picked up until the customer has recieved this email Able Computing reserves the right to cancel and refund orders if they have not been picked up in a reasonable time frame.

Refund, Return Policy

Returns

Please choose your purchase carefully, as we do not normally provide refunds where you have simply changed your mind, made an incorrect decision or simply found the products cheaper elsewhere. We recommend you choose your purchase carefully upon purchase.

You can choose between a refund, exchange or credit where goods are faulty, Are deemed unsafe for use, has a problem that would have stopped you purchasing that product in the first place, wrongly Described or different from a sample shown to you or don’t do what they are supposed to do.

If the item is not deemed a major fault, we will repair the unit and returns back to you within a reasonable time frame. If it is not repaired within a reasonable time frame you may then choose between an exchange or refund.

Please retain your copy of the receipt as proof or purchase.

Please refer to the consumer law Australia website for further details www.consumerlaw.gov.au.

Refunds will be made by the store via the same payment method which they were purchased, this will be done within 7 business days.